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Driver disappearing
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liftapia View Drop Down
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Joined: Mar 10 2011
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    Posted: Mar 10 2011 at 11:22am

Hi-phone Desktop Pro

Multiple Devices Driver version 2.00.95
Windows XP
 
I keep having to download the driver from the website and re-install it each day on every machine. The driver keeps disappearing. 
 
Would appreciate any insight or suggestions on how to rememdy the issue.
 
Updating to a more recent version of the driver is not an option at the moment.
 
LT
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doronsh View Drop Down
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Joined: Mar 16 2009
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Points: 95 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doronsh Quote  Post ReplyReply Direct Link To This Post Posted: Mar 10 2011 at 12:59pm
Update to the latest drivers from way2call web site >>> downloads
On XP and Server 2003 Disable the remote access connection manager
Go to control panel >>> administrative tools >>> services
Disable the remote access connection manager
Restart the PC
 
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liftapia View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote liftapia Quote  Post ReplyReply Direct Link To This Post Posted: Mar 24 2011 at 1:01pm
New driver has been installed.  Now if dialer is not installed, the driver disappears. If the dialer is hooked up when the computer is turned on, the driver stays.  What impact does disabling remote access connection manager have on the driver file disappearing?
LT
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doronsh View Drop Down
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Points: 95 		Post Options Post Options   Thanks (0) Thanks(0)   Quote doronsh Quote  Post ReplyReply Direct Link To This Post Posted: Aug 21 2011 at 9:16pm
Disable Remote access connection manger:
When installing the drivers and the Way2call TSP (TAPI) on WIN XP/Server 2003 it is recommended to disable the ?oRemote access connection manger?.
On some WIN XP machines, this service sometimes causing the Way2call TSP to malfunction.
It is not happening on all WIN XP/WIN server 2003 PC machines, and related to Windows update.
To disable the "remote access connection manager" service, which basically handles dialup modems, and depended on the telephony service
Go to control panel >>> administrative toots >>> services
Disable the "Remote Access Connection Manager"
Restart the PC.
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