Print Page | Close Window

Driver disappearing

Printed From: Way2call Communications
Category: Hi-Phone Interoperability
Forum Name: Hi-Phone hardware and drivers
Forum Description: The Hi-Phone and off the shelf software compatibility available on the market
URL: http://www.way2call.com/forum/forum_posts.asp?TID=108
Printed Date: Sep 27 2023 at 12:24am


Topic: Driver disappearing
Posted By: liftapia
Subject: Driver disappearing
Date Posted: Mar 10 2011 at 11:22am

Hi-phone Desktop Pro

Multiple Devices Driver version 2.00.95
Windows XP
 
I keep having to download the driver from the website and re-install it each day on every machine. The driver keeps disappearing. 
 
Would appreciate any insight or suggestions on how to rememdy the issue.
 
Updating to a more recent version of the driver is not an option at the moment.
 


-------------
LT


Replies:
Posted By: doronsh
Date Posted: Mar 10 2011 at 12:59pm
Update to the latest drivers from way2call web site >>> downloads
On XP and Server 2003 Disable the remote access connection manager
Go to control panel >>> administrative tools >>> services
Disable the remote access connection manager
Restart the PC
 

Posted By: liftapia
Date Posted: Mar 24 2011 at 1:01pm
New driver has been installed.  Now if dialer is not installed, the driver disappears. If the dialer is hooked up when the computer is turned on, the driver stays.  What impact does disabling remote access connection manager have on the driver file disappearing?

-------------
LT

Posted By: doronsh
Date Posted: Aug 21 2011 at 9:16pm
Disable Remote access connection manger:
When installing the drivers and the Way2call TSP (TAPI) on WIN XP/Server 2003 it is recommended to disable the “Remote access connection manger”.
On some WIN XP machines, this service sometimes causing the Way2call TSP to malfunction.
It is not happening on all WIN XP/WIN server 2003 PC machines, and related to Windows update.
To disable the "remote access connection manager" service, which basically handles dialup modems, and depended on the telephony service
Go to control panel >>> administrative toots >>> services
Disable the "Remote Access Connection Manager"
Restart the PC.


Print Page | Close Window