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Problems with Hi-Phone USB Desktop on Windows 7 |
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doronsh
Way2call Joined: Mar 16 2009 Status: Offline Points: 95 |
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Believe it or not.
Although there are hundreds of telephony applications, that work with the Way2call Hi-Phone products, we familiar with the Hinkle application. This fix is for WIN7 only. Close the Hinkle application Please go to the Hinkle directory. Delete the file w2cusb.dll Restart the PC. Make sure that the latest Hi-Phone drivers are installed. 2.01.16 Check if it works Edited by admin - Oct 19 2010 at 4:38pm |
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doronsh
Way2call Joined: Mar 16 2009 Status: Offline Points: 95 |
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If you prefer not to delete the w2cusb.dll file from the Hinkle directory, you can just replace the file
Close the Hinkle application. Go to c:\windows\SysWOW64 directory Copy w2cusb.dll from the WOW64 to the Hinkle directory where the w2cusb.dll is located Replace or overwrite it, if prompt Restart the PC Check if it works
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BrianFella
Newbie Joined: Oct 13 2010 Status: Offline Points: 10 |
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You are a genius! It worked...deleting it did not, but replacing it did. It is saving me an immense amount of time & mental energy. Thank you, thank you, thank you!!!!!! |
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BrianFella
Newbie Joined: Oct 13 2010 Status: Offline Points: 10 |
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OK...problem again. Same issue...whenever Hinkle updates itself, I have to go in and copy and paste that same .dll file into their files and replace it.
Usually, that solves the problem. Today, it did not. Any ideas? Thanks as always! Brian
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