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Events don't fire

Printed From: Way2call Communications
Category: Hi-Phone Software Development Kit (SDK)
Forum Name: Hi-Phone OCX
Forum Description: Discussion on the Hi-Phone product family, its OCX driver, samples and development tools
URL: http://www.way2call.com/forum/forum_posts.asp?TID=94
Printed Date: Apr 25 2024 at 6:03pm


Topic: Events don't fire
Posted By: cvbreuke
Subject: Events don't fire
Date Posted: Jan 04 2011 at 9:34am
Using the OCX none of the OnBusyToneDetected and the OnReorderToneDetection events do fire.
 
The OnCallConnected and OnToneMonitored events work however the latter only with long (250+ msec) tones.
 
Have checked: the LocalCountry property is "31" (Netherlands) and the frequency of the dial-tone is 425 Hz.
 
Have also noted that using TAPI (the Windows Dialer.exe) also the busy/reorder detection does not work.
 
Do I forget something?


Replies:
Posted By: doronsh
Date Posted: Jan 04 2011 at 10:02am
Please make sure that you are using the latest Hi-Phone drivers.
Use the Hi-Phone's test application to verify the tones detection
It can be downloaded from the developers page.

Posted By: cvbreuke
Date Posted: Jan 04 2011 at 10:37am
Within the test application happens the same thing as within my own application (result of TranslateDeviceEventToString(dwDeviceID, dwEventCode, dwEventData) within OnDeviceEvent): "Indication tone detected, Negative"
 
It looks like the local frequencies are not loaded, but setting LocalCountry to something different (with same frequencies) does not have any effect either. Voice detected works so it is could not be a conflict with another audio/modem driver.
 
My driver info:
 
Way2call Drivers Information:

Package Version: 2.01.11 32bit (beta)

OS version: 5.1.2600  Service Pack 3

Device Information:

1. Hi-Phone Desktop Lite 021012
    Firmware Version: 5.03.23
    P/N: HD00LTGR01
    S/N: 1030-07-021012
 

Software Components:

File: w2cUSBM.dll
    Description: Way2call Multiple Hi-Phone Devices DLL
    Version: 1.3.7.0
    Build: b004

File: ScTspML.tsp
    Description: Way2call Multiple Hi-Phone Devices TSP
    Version: 2.01.11
    Build: 0

File: w2cMultiOcx.ocx
    Description: Way2call Multiple Hi-Phone Devices OCX
    Version: 1.0.0.4
    Build: 0

File: TestWiz.exe
    Description: Way2call Multiple Hi-Phone Devices Test Wizard
    Version: 2.00.34
    Build: 0

File: w2cMdSound.exe
    Description: Way2call Multiple Devices As Sound Cards
    Version: 1.0.0.7
    Build: 0

File: scwiz32.exe
    Description: Way2Call Multiple Hi-Phone Devices PBX Wizard
    Version: 2.00.34
    Build: 0

File: w2cTspSetup.exe
    Description: Way2call TAPI Setup
    Version: 1.0.0.2
    Build: 0

File: \drivers\ScIPTsa.sys
     Not required - For RS232 devices.

File: w2cRS232Wave.drv
     Not required - For RS232 devices.

File: w2cUsb.dll
    Description: Hi-Phone User Mode Device Driver
    Version: 2.0.9.2
    Build: b0001

File: ml_setup.exe
    Description: Way2call Multiple Hi-Phone Devices Drivers installer
    Version: 2.0.0.43
    Build: b001

File: w2cMultiInfo.exe
    Description: Way2call drivers infromation
    Version: 1.0.0.4
    Build: 0


Audio IN devices:
  0. Realtek HD Audio Input
  1. Modem #0 Line Record
  2. Hi-Phone Desktop Lite
  3. Hi-Phone Desktop Lite Aux
  4. Bluetooth-audio
  5. Bluetooth-audio van hoge kwalit

Audio OUT devices:
  0. Realtek HD Audio output
  1. Modem #0 Line Playback
  2. Hi-Phone Desktop Lite
  3. Bluetooth-audio
  4. Bluetooth-audio van hoge kwalit

Posted By: cvbreuke
Date Posted: Jan 04 2011 at 12:58pm
Added 406 Hz equivalents for all major international tones for The Netherlands.. and it works like hell (or heaven in fact).


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