Print Page | Close Window

Detection Timeout, what does this mean?

Printed From: Way2call Communications
Category: Hi-Phone Software Development Kit (SDK)
Forum Name: Hi-Phone and .NET
Forum Description: Discussion on the Hi-Phone product family, its .NET interface, samples and development tools
URL: http://www.way2call.com/forum/forum_posts.asp?TID=93
Printed Date: Oct 01 2023 at 12:45am


Topic: Detection Timeout, what does this mean?
Posted By: zzino0823
Subject: Detection Timeout, what does this mean?
Date Posted: Jan 03 2011 at 2:10pm
Hi,
 
I am getting "Detection Timeout" event when I try to make a call.
 
Here are some of the debugging messages I got:
1) Inializing Way2Call Driver
2) Number of devices = 1
3) Device Event: Device Reset Occured
 
4) DLL version : 13409
5) Firmware Version: 4.03.27
6) Serial Number: HD00USGR02101630010243
7) Product ID: USB
8) Device Name: Hi-Phone Desktop USB 010243
9) Device Type: composite
 
10) Dialing the number : 91xxxxxxxxx(I was using my number)
11) Call(...) returned : SUCCESS
 
Device Event: Headset Plugged In
Device Event: Detection Timeout (What does this message mean?)
Device Event: Call - Dialing done
 
This is what I did to make a call:
CWay2callDriver.Errors xError = (CWay2callDriver.Errors)
                                            w2c.Device.Call("TW," + DTMFDigits, true, false);
 
Any suggestion? What I have missed??


Replies:
Posted By: zzino0823
Date Posted: Jan 03 2011 at 4:14pm
I passed DTMFdigits without "TW," and it worked fine.
 
However, the call is being hanged up after few seconds.
Is there any way to keep the line open until agent manually hangup the call?

Posted By: doronsh
Date Posted: Jan 04 2011 at 10:09am
The Hi-Phone doesnt hang up the line if it doesnt get a command from the sw application to hang up.
Can you explain the senario?


Print Page | Close Window