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Hi-Phone,TAPI, and Mic/Speaker

Printed From: Way2call Communications
Category: Hi-Phone Software Development Kit (SDK)
Forum Name: Hi-Phone and TAPI
Forum Description: Discussion on the Hi-Phone product family, its TAPI, samples and development tools
Printed Date: May 25 2024 at 3:45am

Topic: Hi-Phone,TAPI, and Mic/Speaker
Posted By: nexusmedia
Subject: Hi-Phone,TAPI, and Mic/Speaker
Date Posted: Jul 19 2010 at 10:18pm

I've acquired a Hi-Phone Desktop Pro. 019731 (HD00PRGR01) F/V:10.03.23

I've a question about the audio/voice. I've plugged a splitter to the headset jack in the modem. The splitter then connected to a speaker and microphone and I set up the TAPI to use headset (via Way2Call TAPI setup) . Also, I've change the PC default audio and voice devices to Hi-Phone desktop pro. Is this a valid setup?

I tried to test the setup using Way2Call Test Wizard. I tested the headset but the app stop at "please plug in the headset" eventhough in the Test log I can see "Headset no. 2 in". If I skip the step and try the recording and playback, I can't hear any sound.

Please advice.

Posted By: doronsh
Date Posted: Jul 19 2010 at 10:59pm

Which of the headset jack are you using (HS1 or HS2)?

What kind of splitter are you using?

Posted By: nexusmedia
Date Posted: Jul 19 2010 at 11:03pm
HS2. Basically it's a 2.5mm jack (HS2) to a 3.5mm. Then a Y adapter that takes a single 3.5mm jack and splits it to dual 3.5mm jacks.

Posted By: doronsh
Date Posted: Jul 20 2010 at 7:19am

The Hi-Phone Desktop Pro 2.5mm headset connector has Ground, Single Mic in and Single Speaker out.

It seems like the 2.5mm to 3.5mm and the splitter combination that you are using doesn’t perform the required conversion.

I suspect that the Y splitter that you are using probably designed for a Stereo to Mono Mic. And not for headset splitter.

I have never tried it, but I think that this combination would work (See link to Amazon)

Posted By: doronsh
Date Posted: Jul 20 2010 at 7:20am
See the link again,... -

Posted By: nexusmedia
Date Posted: Jul 20 2010 at 8:42pm
Ah, 1 more thing. The Y adapter is a generic splitter. Is it doable?

Posted By: doronsh
Date Posted: Jul 21 2010 at 9:22am
I don't think so,...
Try the 3.5mm (Mic and speaker) to 2.5mm Headset cable converter

Posted By: nexusmedia
Date Posted: Aug 08 2010 at 11:02pm

Right now, I'm using a Y splitter cable, 2.5mm male to a speaker and mic female 3.5mm Y splitter. Still can't produce any sound using the sample program(C++) or the diagnostic app.

I'll attach the driver information and the audio and voice settings from control panel. -

Posted By: doronsh
Date Posted: Aug 11 2010 at 4:54pm

Please use the way2call test application to verify that your PC Computer Headset to Phone Adapter - Dual 3.5mm to 2.5mm is working fine.

It can be downloaded from -   >>> developers


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