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Printed From: Way2call Communications
Category: Hi-Phone Software Development Kit (SDK)
Forum Name: Hi-Phone and .NET
Forum Description: Discussion on the Hi-Phone product family, its .NET interface, samples and development tools
Printed Date: Apr 24 2024 at 9:18am

Topic: Bluescreen
Posted By: kfchai
Subject: Bluescreen
Date Posted: Jun 17 2010 at 11:11pm
Hi all,

I have encountered this issue for quite a while, sometime when I try to pickup the call, the windows went into bluescreen of death, and indicated that the usbaudio.sys had caused the problem. 

I'm using HiPhone Maestro Power Dialer model (FW: 11.03.38), 32-bit dll (ver. hope someone can help me with this issue. Thanks!

Posted By: doronsh
Date Posted: Jun 19 2010 at 6:37am
What WIN OS are you using?

Posted By: kfchai
Date Posted: Jun 20 2010 at 8:33pm

The OS is "Microsoft Windows XP Professional 5.01.2600 Service Pack 3"

Posted By: doronsh
Date Posted: Jun 20 2010 at 10:34pm

The Microsoft usbaudio.sys driver has a known problem in WIN XP and WIN 2003

This problem has been fixed in WIN Vista, WIN 7 and WIN server 2008.

Please go to - >>> downloads

Download and update the Hi-Phone Maestro firmware, which supports WIN XP and WIN server 2003.

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