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Can't see Modem in device list

Printed From: Way2call Communications
Category: Hi-Phone Software Development Kit (SDK)
Forum Name: Hi-Phone and TAPI
Forum Description: Discussion on the Hi-Phone product family, its TAPI, samples and development tools
Printed Date: May 25 2024 at 5:27pm

Topic: Can't see Modem in device list
Posted By: mike
Subject: Can't see Modem in device list
Date Posted: Sep 17 2009 at 9:17am
I have a Way2Call DeskTop USB modem. The test wizard says that everything is working, but none of my software works with the modem. When I try to configure the modem, it does not show up in the device list. What am I doing wrong?


Posted By: doronsh
Date Posted: Sep 20 2009 at 9:10am

When using TAPI application, and sometime other application:

After first time Hi-Phone driver’s installation, you should restart the PC in order to enable the WIN TAPI service to detect the Hi-Phone products.

Also, during ongoing operation, when the PC restarts the Hi-Phone should be connected.

Applications may not see the Hi-Phone, if the Hi-Phone device is connected after the PC starts. -  

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