PBX Setup and Menu Items

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   If you can connect a fax or a voice modem to this line or extension, you can connect the Hi-Phone as well.
I wouldn�?Tt connect the device to a digital line, cause the interface is different, and can damage the device.
Check if you can dial without waiting for a dial tone.
If yes, it means that you should setup your location to enable the Hi-Phone to detect the dial tone.

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Steve Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: Mar 17 2009 Status: Offline Points: 6	Post Options Post Reply Quote Steve Report Post Thanks(0) Quote Reply Topic: PBX Setup and Menu Items Posted: Apr 01 2009 at 12:38pm
	If you can connect a fax or a voice modem to this line or extension, you can connect the Hi-Phone as well. I wouldn�?Tt connect the device to a digital line, cause the interface is different, and can damage the device. Check if you can dial without waiting for a dial tone. If yes, it means that you should setup your location to enable the Hi-Phone to detect the dial tone.

jucream Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Newbie Joined: Mar 18 2009 Location: Baltimore, MD Status: Offline Points: 3	Post Options Post Reply Quote jucream Report Post Thanks(0) Quote Reply Posted: Mar 27 2009 at 1:52pm
	What if the line is not analog? I added the outgoing extension in Phone/Modem Options to dial a 9 and I still get "No dial Tone" when running the tests. I have contact the people who installed their telephone system to get more details and see if they have an idea, but if anyone here has any other ideas of what to try, I would appretiate it. Thanks! Justin
	~Justin

jucream Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Newbie Joined: Mar 18 2009 Location: Baltimore, MD Status: Offline Points: 3	Post Options Post Reply Quote jucream Report Post Thanks(0) Quote Reply Posted: Mar 20 2009 at 11:26am
	DUH! Thanks for supporting my overlooking of the obvious! This is new territory for me, I was so excitied that I got everything working at the previous location and then they moved and I didnt even think about checking there! Thanks again! Justin
	~Justin

doronsh Members Profile Send Private Message Find Members Posts Add to Buddy List Way2call Joined: Mar 16 2009 Status: Offline Points: 95	Post Options Post Reply Quote doronsh Report Post Thanks(0) Quote Reply Posted: Mar 20 2009 at 11:21am
	If the PBX has an analog extension, you can connect the Hi-phone Line jack to the PBX extension and work the same way. The only thing you should setup is how to get an outside line from the PBX. In many PBX's you should dial 9 to get an outside line, so please check the PBX manual to see how it can be done. Once you find out how to get an outside line, the Hi-Phone Desktop Telephony Device setup is like any Voice Modem go to control panel >>> Phone and modem setting >>> Dialing Rules >>> My location >>> edit You should setup the dialing rules Regarding your question about the manual, it seems like you are using the Hi-Phone Single Device Drivers. The new options are available in the Multiple Devices Drivers. The manual is referring to the Multiple Devices drivers as well

jucream Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Newbie Joined: Mar 18 2009 Location: Baltimore, MD Status: Offline Points: 3	Post Options Post Reply Quote jucream Report Post Thanks(0) Quote Reply Posted: Mar 18 2009 at 8:40pm
	Hello, we have been using the Way2Call telephone board with a database which allow a young lady with Cerebral Palsy to make phone call reminders and get voice prompts of the messages she is reminding the people of. The agency supporting her has recently moved to a new location which has a phone system (PBX I believe) where before they were just using a standard telephone line. Is there anything I have to do to make the Way2Call USB work on this system, I believe i saw somewhere once you needed to register it on the system, is this something I can do from the computer or do I have to get the phone installers to set it up? Also, I saw in the manual that there was alot of options for this device in the start menu, in ours there is only Uninstall located in the start menu, is there something I can do to locate the other options? Thank you so much! Justin Creamer Assistive Technology Specialist
	~Justin