New Posts New Posts RSS Feed - Hi-Phone Stops receiving calls after several calls
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Way2call telephony device is your ultimate telephony integration solution!

Hi-Phone Stops receiving calls after several calls

 Post Reply Post Reply
Author
hardata View Drop Down
Newbie
Newbie


Joined: Jun 11 2015
Location: Argentina
Status: Offline
Points: 2
Post Options Post Options   Thanks (0) Thanks(0)   Quote hardata Quote  Post ReplyReply Direct Link To This Post Topic: Hi-Phone Stops receiving calls after several calls
    Posted: Jun 11 2015 at 8:28am
Hello, we have purchased a Hi-Phone Maestro. We are dealing with some issues when multiple calls are received. We develop software for companies with great amount of phone calls, and our clients reported us that after a while (15-20 incoming calls) the software doesn't pick up any call.
 
We've been doing some tests and we found out that there wasn't any issues with the telephony components we use, but with your hardware.
 
We were able to reproduce the issue in your recomended software PhoneEve.
 
The way to reproduce this is simple:
1) You make several calls to line 1.
2) You must answer every call and then hang up.
3) Repeat the process till software stop reporting you the calls (about 15-20 times)
 
After the program stops receiving the calls from line 1, the other 3 lines stop working as well.
 
We tested this behaviour with our software, and with yours and got the same results in every test.
 
Was anyone having the same issue? 
 
Hardaware Used: HiPhone Maestro (firm: 11.03.45)
OS: Microsoft Windows 7 x64.
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.094 seconds.