Way2call telephony device discussion forum : Hi-Phone DLL

Hi-Phone DLL : Wav file not playing in outgoing call

Thu, 21 Nov 2013 00:07:05 +0000

Author: natharhussain
Subject: Wav file not playing in outgoing call
Posted: Nov 21 2013 at 12:07am

I am new to the Way2Call family. The device I use is Hiphone Maestro. I developed an application in C# using the Multiple Devices SDK. Am able to successfully make a call and the AsyncCallDialingDone event is also fired. But am not able to play a wav file in the call. I am not sure what exactly could be problem and I have tried both the versions of the PlayWav file method. I downloaded the sample application from Way2Call and even it is having the same problem.

Any information or help is appreciated

Hi-Phone DLL : HP_EVENT_ASYNC_PLAYBACKDONE

Fri, 14 Jun 2013 15:15:12 +0000

Author: jeppsonj
Subject: HP_EVENT_ASYNC_PLAYBACKDONE
Posted: Jun 14 2013 at 3:15pm

I am trying to determine when a wave file hasfinished playing to the HiPhone. I amplaying the wave file using the w2cUsbM_PlayWaveFile call to play the wave fileand that works fine. The API documentationfor the w2cUsbM_PlayWaveFile API states that the HP_EVENT_ASYNC_PLAYBACKDONEevent is fired when the playback has finished. I do not see this event. I getother events in my HiPhoneCallbackProc routine such as the HPEVT_DEVICE_RESET,HPEVT_LINE_RING_START, HPEVT_LINE_RING_END and most others I have wanted toreceive but not the HP_EVENT_ASYNC_PLAYBACKDONE event. I would also like to detect when a callerhangs up the phone but I don’t see any event when this happens. Any help you could give me would be greatlyappreciated.

Hi-Phone DLL : Sending .wav files in Java

Wed, 10 Apr 2013 14:52:34 +0000

Author: jeppsonj
Subject: Sending .wav files in Java
Posted: Apr 10 2013 at 2:52pm

Does anyone have an example of sending .wav files to a Hi-Phone Desktop Lite USB? I have looked at the example applet and through the Java API and am not seeing the function that would do this. Thanks for your help.

Hi-Phone DLL : Using Mixed AuxWaveInContent

Thu, 03 Nov 2011 07:15:23 +0000

Author: robin121
Subject: Using Mixed AuxWaveInContent
Posted: Nov 03 2011 at 7:15am

So did it lead to any result, I mean when you upgraded?

Hi-Phone DLL : Strange behaviour

Thu, 28 Apr 2011 14:40:16 +0000

Author: cvbreuke
Subject: Strange behaviour
Posted: Apr 28 2011 at 2:40pm

A couple of months we have embedded the OCX (for a Hi-Phone Desktop Lite) within our own application, allowing a visitor-self-registration system to dial the host automatically, and when the host does not answer it automatically calls a second number, a third etc.

This is in fact a kind of public address system, the visitor speaks to a microphone within a console and the person on the other side of the line is heard over the computer's speakers - everything handsfree.

As (anyhow under XP) the Hi-Phone driver does not re-direct the voice of the person on the other side of the line I use an audio library ("bass" - as directsound does not work under W7) which enables me to pickup the "Hi-Phone aux" signal and propagates it to the system's default soundcard. For anyone interested: this gives some (serious) latency but if you only use it during a call - stop it when the call is finished it is truely usable.

The microphone is directly connected to the Hi-Phone Desktop Lite.

Some weird behavious suddenly occurred after a 6 weeks of (heavy) usage: suddenly the Hi-Phone does not recognise the reorder tone anymore (does not fire any event). This behaviour came up suddenly but never disappeared.

We did some tests today and found the following:

1. If we remove the microphone or we put the volume very low (e.g. 1000) the recognition worked again, but in that case the person on the other side of the line does not hear the visitor anymore. (fyi: our default volume for this type of microphone = 28000)

2. If we remove the bass sound-propagition subsystem within our software, the recognisation also works

3. If we put the system volume (windows mixer) very low the recognition also works again - but in that case we almost don't hear the other persons voice on the speakers anymore.

Using the default test program makes no sense in this case as the sound of the other person's voice and/or the reorder tone is not hearable on the system's loudspeakers (at least not in XP)

What we think/fear is that the microphone (headset) input of the Hi-Phone device is connected to the same circuit that is used for voice detection as well as for the reorder-tone detection - such that the reorder tone which is also picked up by the microphone confuses the device - what it might even make it worse is that the picked up recoorder-tone by the microphone is also slightly (few msec) out of sync of course due to the latency of using the bass library.

Could anyone shine a light on this??? Best would be a solution such that we don't need the bass (or any library again) but we have already sone more questions on this topic on this forum.

Thanks in advance, Carl van Breukelen, G10

Hi-Phone DLL : Connect phone in to sound card out

Wed, 16 Feb 2011 06:40:26 +0000

Author: cvbreuke
Subject: Connect phone in to sound card out
Posted: Feb 16 2011 at 6:40am

Could you be more specific about "It can be done by adding a small application to route waves"?

I have made such a program myself using the BASS Audio Library, but it seems that after a while the latency grows unworkable (multiple seconds) or even the whole sound freezes.

Is there a standard solution available?

Thanks in advance,

Carl van Breukelen

G10

Hi-Phone DLL : Detection Timeout Event

Fri, 11 Feb 2011 01:41:30 +0000

Author: ravuri.vasu
Subject: Detection Timeout Event
Posted: Feb 11 2011 at 1:41am

What is "Detection Timeout"

When I try to call from the sample console application provided by way2call, It is dialing the phone only one time and it is unable to hangup the call. From that point every time I call through application it showing "Detection Timeout" event.

Why the way2call modem is unable to hangup the Call

Please reply me....
Thanks

Hi-Phone DLL : Connect phone in to sound card out

Wed, 31 Mar 2010 09:52:41 +0000

Author: doronsh
Subject: Connect phone in to sound card out
Posted: Mar 31 2010 at 9:52am

It can be done by adding a small application to route waves.

Can you explain what you are trying to do, because maybe the Hi-Phone can support it?

Hi-Phone DLL : Connect phone in to sound card out

Tue, 23 Mar 2010 11:05:04 +0000

Author: zakrzep
Subject: Connect phone in to sound card out
Posted: Mar 23 2010 at 11:05am

Is there a way to connect the local phone of the Way2Call to the wave out of a sound card to use for a paging system?

Thanks

Hi-Phone DLL : Using Mixed AuxWaveInContent

Wed, 24 Feb 2010 19:49:46 +0000

Author: always
Subject: Using Mixed AuxWaveInContent
Posted: Feb 24 2010 at 7:49pm

I am using:

w2cDrv.Device[0].Phone.EchoSuppression = CWay2callDriver.CDevice.FUNCTION_SWITCH.Off;

I am still on WinXP but will upgrade f/w if you think that will help.

Hi-Phone DLL : Using Mixed AuxWaveInContent

Wed, 24 Feb 2010 17:31:47 +0000

Author: doronsh
Subject: Using Mixed AuxWaveInContent
Posted: Feb 24 2010 at 5:31pm

Please try to cancel echo suppression (Echo suppression option disabled)

If you are using WIN 7 also update the device f/w.

Hi-Phone DLL : Using Mixed AuxWaveInContent

Wed, 24 Feb 2010 06:57:19 +0000

Author: always
Subject: Using Mixed AuxWaveInContent
Posted: Feb 24 2010 at 6:57am

Hi-Phone Desktop USB 010493
P/N HD00USGR02
Firmware 4.03.34
w2cHpClrCs.dll File Version 1.0.0.1
Driver Version 13609

Hi-Phone DLL : Using Mixed AuxWaveInContent

Tue, 23 Feb 2010 20:13:38 +0000

Author: doronsh
Subject: Using Mixed AuxWaveInContent
Posted: Feb 23 2010 at 8:13pm

Please provide more information about the Hi-Phone p/n and fw version.

Also, what Hi-Phone drivers and SDK API are you using?

Hi-Phone DLL : Using Mixed AuxWaveInContent

Tue, 23 Feb 2010 19:57:25 +0000

Author: always
Subject: Using Mixed AuxWaveInContent
Posted: Feb 23 2010 at 7:57pm

I have used HiPhone USBs for many years and have previously recorded complete phone conversations by mixing the input/output streams using code that was developed for other voice modems.
I thought it would be good to use the HiPhone's Aux Wave In to record the conversation instead of doing the software mixing. I set the AuxWaveInContent to WaveOutMixedWithCODEC, but then I get a high volume of noise on the WaveIn line (which is also copied to the AuxWaveIn line). There is no problem when the AuxWaveInContent is set to Default_CODEC or to WaveOut -- although then the recording is only one sided.
This happens for SwitchingModes Phone_PcAudio or Line_PcAudio_Phone.
Is it possible to use the AuxWaveIn line to record the mixed audio -- or is the only way to continue with software mixing as I previously used?

Hi-Phone DLL : Wait for dialtone

Mon, 01 Feb 2010 15:22:46 +0000

Author: doronsh
Subject: Wait for dialtone
Posted: Feb 01 2010 at 3:22pm

Try to increase the wait for a dial tone period

The default is 6 sec.

This can be changed in the TAPI setup

Go to: Start menu >>> programs >>> Way2call multiple Hi-Phone devices >>> TAPI setup

Configure

Wait for a dial tone Timeout default is 6 se. Try to increase this time.

Uncheck the wait for a dial tone may solve it as well.

Hi-Phone DLL : Wait for dialtone

Mon, 01 Feb 2010 14:17:26 +0000

Author: hpman28
Subject: Wait for dialtone
Posted: Feb 01 2010 at 2:17pm

Hi,

We sometimes have an issue of getting dial tone.

Some of the lines have answering machines messages that causes the lines not to have dial tone straight away.

I tried using the "W" command in the way2call application, but it's not working.

Is there a way I can "delay" the dial up in a second or two.

Thanks,
Hadar

Hi-Phone DLL : Line Polarity inversion for detect connect

Fri, 22 Jan 2010 07:35:36 +0000

Author: doronsh
Subject: Line Polarity inversion for detect connect
Posted: Jan 22 2010 at 7:35am

firmware update has been emailed to you.

Hi-Phone DLL : Line Polarity inversion for detect connect

Fri, 22 Jan 2010 06:49:34 +0000

Author: Jos
Subject: Line Polarity inversion for detect connect
Posted: Jan 22 2010 at 6:49am

Thanks Doron,

I'll wait for the firmware update.

Hi-Phone DLL : Line Polarity inversion for detect connect

Thu, 21 Jan 2010 11:00:41 +0000

Author: doronsh
Subject: Line Polarity inversion for detect connect
Posted: Jan 21 2010 at 11:00am

The line reversal feature is not supported by the Hi-Phone Desktop Pro but not via the DLL and API's

We’ll send you a firmware update that supports this feature, and instructions how you can test it.

Hi-Phone DLL : Line Polarity inversion for detect connect

Thu, 21 Jan 2010 10:08:51 +0000

Author: Jos
Subject: Line Polarity inversion for detect connect
Posted: Jan 21 2010 at 10:08am

Hello Doron,

I have received the pro units. How I can read line polarity status?. Is there any specific event to inform about this or I must read any modem flag?

Thanks.

(I am using drivers 2.00.95 and Multipe devices DLL API 1.05.04)

Hi-Phone DLL : Line Polarity inversion for detect connect

Tue, 19 Jan 2010 04:22:35 +0000

Author: Jos
Subject: Line Polarity inversion for detect connect
Posted: Jan 19 2010 at 4:22am

Hello Doron,

Sorry for the delay. Our customer says that yes, line polarity can indicate remote connect, but I cannot check it yet. We have ordered you some Pro units to check it at our office.

Regards,

Hi-Phone DLL : Line Polarity inversion for detect connect

Thu, 17 Dec 2009 19:01:01 +0000

Author: doronsh
Subject: Line Polarity inversion for detect connect
Posted: Dec 17 2009 at 7:01pm

Analog lines are not providing accurate way to detect the answer or connect state, and therefore the method is based on audio on the line, voice, silence ,.etc,..

Currently this is not supported by any of the Hi-Phone products, however, the Hi-Phone Desktop Pro may be able to report the line polarity reversal event, but again, I’m not sure if this feature designed for this purpose, and if the Telco line generates this line polarity reversal as soon as line is answered.

Can you verify this?

Hi-Phone DLL : Line Polarity inversion for detect connect

Thu, 17 Dec 2009 18:33:47 +0000

Author: Jos
Subject: Line Polarity inversion for detect connect
Posted: Dec 17 2009 at 6:33pm

Is there another method for detect this connected status without use speech/tone detector(more accurately)?

Perhaps another Hi-Phone modem? Our customer wants to calculate this time and with speech/tone detector values have undesired fluctuations.

Thanks Doron.

Hi-Phone DLL : Line Polarity inversion for detect connect

Thu, 17 Dec 2009 17:10:47 +0000

Author: doronsh
Subject: Line Polarity inversion for detect connect
Posted: Dec 17 2009 at 5:10pm

The Hi-Phone Desktop Lite doesn’t support line polarity reversal feature.

This feature may be assist with Caller ID detection, but I’m not sure if it can give the connected indication.

Hi-Phone DLL : Line Polarity inversion for detect connect

Wed, 16 Dec 2009 14:42:57 +0000

Author: Jos
Subject: Line Polarity inversion for detect connect
Posted: Dec 16 2009 at 2:42pm

Hello all,

I am currently detecting remote connection in outgoing calls using events for speech/tone detector. This method is quite imprecise and have problems when we connect with a silence destination.

It is know that in many PSTN lines there is a polarity inversion when remote picks up that could be used to detect this connected status and will be more accurately that the last one.

I have been testing whit SLIC_PolarityReversal member for struct that returns GetStatus function but it seems that always is set to 0. I am using dll api.

Is there any method in Hi-Phone Desktop USB Lite to get this polarity status?

Thanks.

Hi-Phone DLL : DTMF detection

Tue, 06 Oct 2009 15:24:34 +0000

Author: jaco
Subject: DTMF detection
Posted: Oct 06 2009 at 3:24pm

Ok. I've seen my mistake. The correct is to read dwEventData not dwData.

w2cUsbM_TranslateEventToString(wDeviceID, tmpStr, dwEventCode, dwEventData);

Anyway, I believe that the demo program's source would be a great help for people that dealing telephony devices for first time.

Hi-Phone DLL : DTMF detection

Tue, 06 Oct 2009 15:12:23 +0000

Author: jaco
Subject: DTMF detection
Posted: Oct 06 2009 at 3:12pm

I've just seen that that when I'm running the "Way2call Log" it integrates in to Embarcadero IDE and prints all the debug messages in the IDE (very nice feature).

The weird thing is that the event log in the IDE always reports the correct detected dtfm tones but in the callback handler the w2cUsbM_TranslateEventToString function always return "DTMF: '0' [Common]". This is how I'm using it.

char tmpStr[300];
w2cUsbM_TranslateEventToString(wDeviceID, tmpStr, dwEventCode, dwData);
Form1->txtLog->Lines->Add(tmpStr); //TMemo object. Here dtmf are detected always as '0'

Hi-Phone DLL : DTMF detection

Tue, 06 Oct 2009 14:47:53 +0000

Author: jaco
Subject: DTMF detection
Posted: Oct 06 2009 at 2:47pm

Hi to all.

I'm using the dll library and C++ Builder (2010) to control the usb modem.
By the way the API is very well developed and it's really a professional work. Respect.
The documentation could be better thought and it would be great if you publish the code for the w2cMultiTestApp.exe.

I have a problem regarding dtmf detection that derives from my code because the dtmf detection works well in w2cMultiTestApp.exe. What I'm doing is that I' m switching the device to HPCMD_SW_PHONE_AudioStream mode and debug print all the incoming events. When I'm hooking off the phone whatever key I press I'm always getting a "DTMF: '0' [Common]" event, that means that the dtmf detector always reports the same button. Probably it has to do with the gain or the detection time, I don't really know. On the other hand as I've said it works without problems with the demo application.

As I'm not familiar with all the aspects of telephony devices, are there any default rules that I've to follow in order to initialize the device properly? For example which are the parameters that I have always to set every time the software starts etc.

Finally, every time the software starts is always necessary to initialize the modem or it keeps its last configuration?

Once again I must mention that it would help a lot the developers if you publish the source code for the w2cMultiTestApp.exe. It has all the features and helps a lot to understand how the API works.

Thanks in advance for any answer.

Hi-Phone DLL : not receiving HP_EVENT_ASYNC_PLAYBACK_DONE

Thu, 10 Sep 2009 19:50:10 +0000

Author: doronsh
Subject: not receiving HP_EVENT_ASYNC_PLAYBACK_DONE
Posted: Sep 10 2009 at 7:50pm

Hi Gordon,

The 'Playback Done' event is triggered (internally in the Hi-Phone DLL) via
a window message.

The solution is to 'pump messages' .
Note: the 'pumping' thread must be the same thread that called
w2cUsbM_InitializeDriver(..)

We"ll put a note on it in the SDK.

I would appreciate if you can send me a feedback if it works.

Best Regards,
Doronsh

Hi-Phone DLL : Using multiple devices

Thu, 10 Sep 2009 19:44:29 +0000

Author: doronsh
Subject: Using multiple devices
Posted: Sep 10 2009 at 7:44pm

Hi Andy,

Please check if the Windows audio service stopped.

If yes, try to disable the Windows "Remote Access Connection Manager" service.

Doronsh

Hi-Phone DLL : Using multiple devices

Wed, 02 Sep 2009 08:11:24 +0000

Author: Andy
Subject: Using multiple devices
Posted: Sep 02 2009 at 8:11am

I ran a test last night using only 1 modem. Exact same code, but added an option to only use the one modem which makes calls. It ran from before 5pm until I stopped it a bit after 8am. It made over 2000 calls. No problem.

What is the problem with the "Multiple Devices SDK" when using multiple devices?

Hi-Phone DLL : Using multiple devices

Tue, 01 Sep 2009 13:50:19 +0000

Author: Andy
Subject: Using multiple devices
Posted: Sep 01 2009 at 1:50pm

I am using 2 Hiphones, HD00USGR02, firmware update with w2cUsbFw20090402.zip.

I'm running on XP Pro with w2MdPackage20095.zip drivers.

My application very consistantly hangs up for no apparent reason after working just fine for over an hour (but, sometimes much less time, sometimes more time) during which time it makes about 1 call/minute with one modem and receives 1 call/minute with the other modem.

Below are the Hiphone log statements:

=======================================

27 11:59:55:738 [5852] » Dev#1 Open Completed.

. Note: This run started at about noon and ran untill almost 2:00

11584 13:49:17:129 [5284] » Dev#0 Open Completed.
11585 13:49:17:801 [5284] » Dev#0 Event: Headset 1 Plugged In. ExData 0x0000, TID: 0x0210
11586 13:49:20:144 [5284] » Dev#0 GetLineWirePlugged called.
11587 13:49:20:144 [5284] » Dev#0 GetLineWirePlugged error: < W2C_DEV_MODEL_LITE.
11588 13:49:20:160 [5284] » Dev#0 Call Started: w9,1,5133971233 TID: 14B8
11589 13:49:20:160 [5284] » Dev#0 Command: Switch: Line - Audio Stream, Phone Monitor
11590 13:49:20:160 [5284] » Dev#0 Command: Mute Phone
11591 13:49:20:160 [5284] » Dev#0 Command: Wait for Dial Tone
11592 13:49:20:191 [5284] » Dev#0 Opened wave Aux: ID=4, Name=Hi-Phone Desktop USB Aux (2).
11593 13:49:21:144 [5284] » Dev#0 Event: Dial tone detected. ExData 0x0000, TID: 0x0A9C
11594 13:49:21:144 [5284] » Dev#0 Command: DTMF Dial 9
11595 13:49:22:176 [5284] » Dev#0 Event: Dial tone detected. ExData 0x0000, TID: 0x0A9C
11596 13:49:23:004 [5284] » Dev#0 Event: Dial tone detected. ExData 0x0000, TID: 0x0A9C
11597 13:49:23:348 [5284] » Dev#0 Command: DTMF Dial 1
11598 13:49:25:535 [5284] » Dev#0 Command: DTMF Dial 5
11599 13:49:25:723 [5284] » Dev#0 Command: DTMF Dial 1
11600 13:49:25:926 [5284] » Dev#0 Command: DTMF Dial 3
11601 13:49:26:113 [5284] » Dev#0 Command: DTMF Dial 3
11602 13:49:26:301 [5284] » Dev#0 Command: DTMF Dial 9
11603 13:49:26:504 [5284] » Dev#0 Command: DTMF Dial 7
11604 13:49:26:691 [5284] » Dev#0 Command: DTMF Dial 1
11605 13:49:26:879 [5284] » Dev#0 Command: DTMF Dial 2
11606 13:49:27:082 [5284] » Dev#0 Command: DTMF Dial 3
11607 13:49:27:269 [5284] » Dev#0 Command: DTMF Dial 3
11608 13:49:27:457 [5284] » Dev#0 Event: Call - Dialing done. ExData 0x0000, TID: 0x14B8
11609 13:49:27:473 [5284] » Dev#0 Call Thread Ended with 0, TID: 14B8
11610 13:49:32:285 [5284] » Dev#1 Event: Line Start Ring Detected. ExData 0x0000, TID: 0x12E8
11611 13:49:32:660 [5284] » Dev#1 Event: Line Stop Ring Detected. ExData 0x0000, TID: 0x12E8
11612 13:49:32:879 [5284] » Dev#1 Event: Line Start Ring Detected. ExData 0x0000, TID: 0x12E8
11613 13:49:33:269 [5284] » Dev#1 Event: Line Stop Ring Detected. ExData 0x0000, TID: 0x12E8
11614 13:49:33:566 [5284] » Dev#0 Command: Un-Mute Phone
11615 13:49:33:566 [5284] » Dev#0 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x0A9C
11616 13:49:33:582 [5284] » Dev#0 Command: Switch: Phone - Audio Stream - Line
11617 13:49:33:582 [5284] » Dev#0 Command: Select Headset
11618 13:49:33:629 [5284] » Recording from wave in ID 2, Hi-Phone Desktop USB (2)
11619 13:49:34:269 [5284] » Dev#0 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x0A9C
11620 13:49:34:426 [5284] » Dev#1 CID: 4109986000 ; 01/09 13:51 12e8
11621 13:49:34:457 [5284] » Dev#1 Event: Caller ID, size: 24. ExData 0x0000, TID: 0x12E8
11622 13:49:34:754 [5284] » Recording from wave in ID 0, Hi-Phone Desktop USB
11623 13:49:34:754 [5284] » Dev#1 Command: Switch: Line - Audio Stream
11624 13:49:34:769 [5284] » Dev#1 Command: Un-Mute Phone
11625 13:49:34:769 [5284] » Dev#1 Command: Start Analysis
11626 13:49:34:785 [5284] » Dev#1 Opened wave Aux: ID=3, Name=Hi-Phone Desktop USB Aux.
11627 13:49:34:973 [5284] » Dev#0 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x0A9C
11628 13:49:35:176 [5284] » Dev#0 Event: Call answered: Speech detected. ExData 0x0000, TID: 0x0A9C
11629 13:49:35:363 [5284] » Dev#0 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x0A9C
11630 13:49:35:629 [5284] » Dev#1 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x1148
11631 13:49:35:644 [5284] » Dev#1 Command: Switch: Phone - Audio Stream - Line
11632 13:49:35:660 [5284] » Dev#1 Command: Select Headset
11633 13:49:35:754 [5284] » Dev#0 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x0A9C
11634 13:49:35:801 [5284] » Dev#1 Playback Thread Started
11635 13:49:36:129 [5284] » Dev#0 Event: Call answered: Speech detected. ExData 0x0000, TID: 0x0A9C
11636 13:49:36:254 [5284] » Dev#0 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x0A9C
11637 13:49:36:769 [5284] » Dev#0 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x0A9C
11638 13:49:36:801 [5284] » Dev#0 Command: DTMF Dial 1
11639 13:49:37:301 [5284] » Dev#1 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x1148
11640 13:49:37:676 [5284] » Dev#1 Event: Call answered: Voice detected. ExData 0x0000, TID: 0x1148
11641 13:49:37:785 [5284] » Dev#0 Event: Call answered: Speech detected. ExData 0x0000, TID: 0x0A9C
11642 13:49:37:801 [5284] » Playback Done ID = 2
11643 13:49:37:801 [5284] » Dev #0 m_LastMciPlaybackID = 0
11644 13:49:37:801 [5284] » Dev #1 m_LastMciPlaybackID = 2
11645 13:49:37:801 [5284] » Calling Playback Done for Dev # 1
11646 13:56:48:723 [3828] BTMMHOOK 01.09.2009 13:56:48 Thread<17B4> Hook DLL loaded
11647 13:57:30:957 [3828] BTMMHOOK 01.09.2009 13:57:30 Thread<17B4> Hook DLL unloaded

======================================================

From what I see the last thing it would be invoking "On_AsyncPlaybackDone()"

Below is the "On_AsyncPlaybackDone()" function definition.....

private static uint m_ui_DeviceID = 0;

private static uint m_ui_DeviceID_4CBs =1 ;

CWay2callDriver.OnAsyncPlaybackDone += new CWay2callDriver.DelegateNoParams

(On_AsyncPlaybackDone);

        static void On_AsyncPlaybackDone(ushort DeviceID)
        {
            lock(typeof(MakeCalls))
            {
                if (DeviceID == m_us_DeviceID_4CBs)
                {
                    m_Logger.LogEvent("On_AsyncPlaybackDone", "DeviceID: " + DeviceID.ToString()
                        + " m_CB_PlayWavFileFinished.SET");
                    m_CB_PlayWavFileFinished.Set();
                }
                else if (DeviceID == m_us_DeviceID)
                {
                    m_Logger.LogEvent("On_AsyncPlaybackDone", "DeviceID: " + DeviceID.ToString()
                        + " m_PlayWavFileFinished.SET");
                    m_PlayWavFileFinished.Set(); // only used w/FIFOs
                }
            }
        }

I see the "108", "Call Answered" events in my application, below are my last few log statements. The "INFO" lines are from the "On_NativeDevice" function.

An example of where this workd:

10843 13:45:05:551 [5284] » Playback Done ID = 1
10844 13:45:05:551 [5284] » Dev #0 m_LastMciPlaybackID = 1
10845 13:45:05:566 [5284] » Calling Playback Done for Dev # 0
10846 13:45:05:566 [5284] » Dev#0 Event: Playback done. ExData 0x0000, TID: 0x142C
and my logs:

09/09/01 01:45:05.566 |On_AsyncPlaybac |DeviceID: 0 m_PlayWavFileFinished.SET

I've monitored my memory usage and it is stable.

Why did fail like this after running for almost 2 hours ?

Hi-Phone DLL : Multiple applications controlling modems

Mon, 25 May 2009 02:50:41 +0000

Author: Jos
Subject: Multiple applications controlling modems
Posted: May 25 2009 at 2:50am

Ok, I'm working now in the internal "proxy" (a service) that controls all modems and export an interface (Local TCP-IP) to all other applications that require the use of them. It's clear that this solution will resolve my problem but I dont understand why this limitation at modem driver that forces me to include another intermediate process without work (only a bridge) in all my modems operations.

Thanks.

Hi-Phone DLL : Multiple applications controlling modems

Sun, 24 May 2009 14:32:36 +0000

Author: doronsh
Subject: Multiple applications controlling modems
Posted: May 24 2009 at 2:32pm

The MD DLL works with one (single) process only, control / access multiple Hi-Phone devices.

If some software design requires multiple processes (applications, exe)
to access multiple Hi-Phone devices, then
- A single process will be a server that can control / access multiple Hi-Phone devices.
   This process works with MD DLL API from its one 'end'.
   From its other 'end', it communicates with client processes,
   using any preferred IPC (Inter Process Communication).

- A multiple clients processes can communicate (IPC) with the server process
   so they can all control / access multiple Hi-Phone devices.

Hi-Phone DLL : Multiple applications controlling modems

Wed, 20 May 2009 12:07:49 +0000

Author: Jos
Subject: Multiple applications controlling modems
Posted: May 20 2009 at 12:07pm

Hi all,

We need to control diferent Hi-Phone USB Desktop Lite modems installed in the same PC with diferent applications, one by each.

We are making some tests and when the second application calls to InitializeDriver it returns "already initialized" and subsequent calls to other functions (as GetNumdevs) from this second application always return error driver not initialized. Hi-Phone log tells something as "Error, Single proccess please". It seems that first application locks the driver and we must to control all modems installed in the equipment with the same application (I dont understand why this limitation if all other api calls are refered to an specific modem id).

Are there any method to access every modem from a diferent application?

Many thanks.

Hi-Phone DLL : not receiving HP_EVENT_ASYNC_PLAYBACK_DONE

Mon, 13 Apr 2009 21:55:38 +0000

Author: gymshoe
Subject: not receiving HP_EVENT_ASYNC_PLAYBACK_DONE
Posted: Apr 13 2009 at 9:55pm

Hi, I am using the w2cUsbM_PlayWaveFile() method and everything was working fine. I recently upgraded to W2cMdSDK20090408 and now I do not seem to see the HP_EVENT_ASYNC_PLAYBACK_DONE event after the audio file plays. I am playing the standard c:\windows\media\tada.wav file which is fairly short, I have also tried longer wav files. I am using a headset and I can hear the wav file play properly. My code performs as little processing as possible when an event is delivered, it just places the event on a queue and returns so as to not tie up the thread from the phone device. A separate thread processes the events. I can provide log files or whatever would be useful, not sure if you want that yet. I also upgraded my hi-phone desktop lite to the latest firmware: 5.03.17

Hi-Phone DLL : cannot open documentation

Fri, 10 Apr 2009 07:56:17 +0000

Author: gymshoe
Subject: cannot open documentation
Posted: Apr 10 2009 at 7:56am

I had expanded the zip file into a directory and copied it to my C drive. I right clicked on the .chm file and called up properties. On the property page I selected unblock as you suggested and now it works.

thanks much!

Hi-Phone DLL : cannot open documentation

Fri, 10 Apr 2009 06:18:08 +0000

Author: doronsh
Subject: cannot open documentation
Posted: Apr 10 2009 at 6:18am

Antivirus applications sometime block the ZIP content, and therefore files cannot be found of executed.

Please right click with the mouse on the SDK downloaded zip file

Click unblock

And OK.

Try again

Hi-Phone DLL : cannot open documentation

Thu, 09 Apr 2009 22:53:08 +0000

Author: gymshoe
Subject: cannot open documentation
Posted: Apr 09 2009 at 10:53pm

I am attempting to open the documentation found in the dll\doc directory but it says "Unknown publisher" and then when the window comes up it cannot find any of the help files.

the 20090104 release works fine but the latest release 20090408 does not want to open.

The contents tree is there but no subject data will display

This is for W2cMdSDK20090408

Hi-Phone DLL : Lag after picking the phone

Fri, 20 Mar 2009 11:07:45 +0000

Author: doronsh
Subject: Lag after picking the phone
Posted: Mar 20 2009 at 11:07am

The Hi-Phone Telephone Device handset is muted by default until voice detection fired.

The described issue seems like Call progress detection delay, or human voice detection delay.

If you are using the Single device drivers (ver. 1.08.82), I would recommend to use the NEW Multiple Devices Drivers Ver. 2.00.58.

In the MDD the voice detection is much faster, and therefore the handset enable is faster.

There is an updated version 2.00.59, which can be downloaded from the developers page. www.way2call.com >>> developers

This is for TAPI compliant software applications. In this version there is an option to unmute the handset during the dialing process, so the called party can hear the dialing party without delay.

Hi-Phone DLL : Lag after picking the phone

Thu, 19 Mar 2009 13:42:35 +0000

Author: hpman28
Subject: Lag after picking the phone
Posted: Mar 19 2009 at 1:42pm

Hi!

I'm using the test wizard to test the device.
I found out that there is some kind of lag of 3 seconds.

The dialing party can hear the other side, but the other side cannot hear the dialing party. It takes 3 seconds until it's fixed.

I think is got something to do with the audio being transfter to the computer. Is there a way we can disable it ?

Hi-Phone DLL : event when phone answered?

Tue, 17 Mar 2009 12:04:20 +0000

Author: Steve
Subject: event when phone answered?
Posted: Mar 17 2009 at 12:04pm

I’m using the Hi-Phone as well, and far as I understand the Hi-Phone needs to hear a voice on the line in order to fire the connected event.

When using analog lines there is not a “connected” state that the Telco line is generating, so all is about how you define a “connected”

There are many ways to determine when a call is answered, but its never 100% reliable, and sometimes its longer than accepted.

You can wait for voice on the line, and assume that when it is appears the call has been answered.

This is the fastest way, and can take 100ms to 500ms from the time the call is answered and a person or an answering machine said something.

But what about as you have mentioned, someone answer the phone and say nothing (silence on the line).

So in this case it will take longer to detect that a call has been answered, cause between two “ring back” tones there is a silence.

If ring back tone stops for longer than the silence period between two ring back then probably the call has been answered.

I have noticed that for TAPI compliant applications the Hi-Phone TSP has three options to fire the connected event.

By voice detection

By counting the number of ring backs

By timer after dialing

If you mark all options the first to come generates the connected event (You can find it at Hi-Phone TAPI setting).

It was nice if way2call can add the silence as one of the options to fire a connected event

Hi-Phone DLL : event when phone answered?

Sun, 15 Mar 2009 21:56:23 +0000

Author: gymshoe
Subject: event when phone answered?
Posted: Mar 15 2009 at 9:56pm

I am using the Hi-Phone Desktop Lite and I was wondering whether there is a an event generated when the phone is answered and no sound is detected. I don't have a long history developing phone applications and perhaps I should know whether you can detect when the target phone picks up -- sorry, I just don't know these things.

If the person or answering machine says something, then yes, I get an event.

I guess I can make this work by noticing that I am no longer getting ring-back events -- so the user must have picked up right?

Hi-Phone DLL : Downloads

Sun, 15 Feb 2009 18:42:12 +0000

Author: admin
Subject: Downloads
Posted: Feb 15 2009 at 6:42pm

The NEW Hi-Phone MDD SDK can be downloaded from www.way2call.com >>> developers >>> file downloads area

It is recommended to use the SDK with the latest drivers, which can be downloaded from www.way2call.com >>> downloads

Edited by admin - Feb 15 2009 at 7:22pm