Way2call telephony device discussion forum : Hi-Phone and Windows Vista 32 Bit

Hi-Phone and Windows Vista 32 Bit : W2k8 32-bit No audio device

Thu, 20 Sep 2012 13:22:18 +0000

Author: Archivedbyte
Subject: W2k8 32-bit No audio device
Posted: Sep 20 2012 at 1:22pm

Resolved. Used the generic Microsoft USB audio drivers Windows installs. I was using the Latest Drivers package "Multiple Devices Driver (MDD) latest Version 2.01.16.1 32bit". The only Way2Call drivers included with the "drivers" package are actually for an RS232 serial device and not to be used with a USB device.

The Way2Call test app passed all tests on the headset, handset, and line tests.

Thanks for your input

Hi-Phone and Windows Vista 32 Bit : W2k8 32-bit No audio device

Thu, 20 Sep 2012 10:39:39 +0000

Author: doronsh
Subject: W2k8 32-bit No audio device
Posted: Sep 20 2012 at 10:39am

Youare probably using OLD drivers.

Pleaseuninstall your drivers and download updated from www.way2call.com... Downloads

Hi-Phone and Windows Vista 32 Bit : W2k8 32-bit No audio device

Thu, 20 Sep 2012 10:29:33 +0000

Author: Archivedbyte
Subject: W2k8 32-bit No audio device
Posted: Sep 20 2012 at 10:29am

I am using the Way2Call Lite device on Windows Server 2008 32-bit. It's closest to Vista, which is why I'm posting here. I have installed the latest Way2Call drivers on the system, though they say they are dated 2006. Desktop Experience is installed. Windows audio service is started and set to automatic.

Windows is saying there are no audio output devices installed. I have removed and reinstalled the drivers There are no errors in Device Manager. Two devices were installed. Hi-Phone Desktop Lite and Hi-Phone Desktop Lite Aux. Neither devices shows in the audio control panel under playback or recording.

The Way2Call testing software queries the device, but will not detect dial tone or acknowledge keypress routines during testing.

The Way2Call drivers state the date of 1/11/2006 and a version # of 1.0.2.1

I need help on this ASAP.

Hi-Phone and Windows Vista 32 Bit : Vista Home Premium

Thu, 19 Mar 2009 07:11:34 +0000

Author: kpeterson
Subject: Vista Home Premium
Posted: Mar 19 2009 at 7:11am

Thanks Doron,

All is well now.

I followed your instructions:

Control Panel'->'Speech' -> 'Audio Output' button
and Select Hi-Phone.

This worked.

Again, thanks for your help.

Hi-Phone and Windows Vista 32 Bit : Vista Home Premium

Wed, 18 Mar 2009 20:58:16 +0000

Author: doronsh
Subject: Vista Home Premium
Posted: Mar 18 2009 at 8:58pm

Go to Control Panel'->'Speech' -> 'Audio Output' button
and Select Hi-Phone

Hi-Phone and Windows Vista 32 Bit : Vista Home Premium

Wed, 18 Mar 2009 11:47:13 +0000

Author: kpeterson
Subject: Vista Home Premium
Posted: Mar 18 2009 at 11:47am

I'm having trouble with Vista Home Premium.

My text-to-speech app and way2call unit was working fine on my Windows XP box.

I then moved the way2call unit to my Vista box.

When my app, running on the Vista box, makes a call, my text-to-speech voice goes directly to the sound card instead of the telephone that was dialed.

I cannot figure out why this happens.

Thanks for your help.