Way2call telephony device discussion forum : Calls Suddenly Stop Going Out http://www.way2call.com/forum/ This is an XML content feed of; Way2call telephony device discussion forum : Hi-Phone Maestro : Calls Suddenly Stop Going Out Tue, 11 Aug 2026 16:31:21 +0000 Sun, 21 Aug 2011 21:19:57 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 10.14 360 www.way2call.com/forum/RSS_post_feed.asp?TID=119 Way2call telephony device discussion forum http://www.way2call.com/forum/forum_images/way2call_logo.jpg http://www.way2call.com/forum/ Calls Suddenly Stop Going Out : For the Hi-Phone Maestro... http://www.way2call.com/forum/calls-suddenly-stop-going-out_topic119_post441.html#441 Author: doronsh
Subject: 119
Posted: Aug 21 2011 at 9:19pm

 

For the Hi-Phone Maestro please be notified of the following:

1. Firmware update and versions:

Since MS has an unfixed bug in the usbaudio.sys related to WIN XP,WIN Server 2003, there are two firmware versions for this product.

WIN XP, WIN Server 2003

WIN Vista, WIN 7 and WIN Server 2008

Updated firmware can be downloaded from www.way2call.com>>> downloads

The customer should update the firmware version per the WIN OS.

The Hi-Phone Maestro is working fine on

WIN XP, WIN Server 2003 WIN Vista WIN 7 and WIN Server 2008

The recommended WIN OS’s for the Hi-Phone Maestro are: WIN 7 andWIN Server 2008

2. Setup the IVR functionality:

If your application is IVR, you should disconnect the Phoneattachment from Line 1.

Please go to Way2call TAPI setup

Configure (Line 1)

Uncheck Connect to Phone by default

OK

Close

3. Setup TAPIsrv in Exclusive mode:

For stability, it is recommended to run the TAPIsrv in Exclusivemode.

 
 
]]> Sun, 21 Aug 2011 21:19:57 +0000 http://www.way2call.com/forum/calls-suddenly-stop-going-out_topic119_post441.html#441 Calls Suddenly Stop Going Out : We have had a program up and running... http://www.way2call.com/forum/calls-suddenly-stop-going-out_topic119_post336.html#336 Author: Mogo
Subject: 119
Posted: Apr 13 2011 at 10:01am

We have had a program up and running since Dec 2010.  The program just sends outgoing calls. We are REALLY strugling with calls suddenly stop wanting to go out. It can be running fine for a month and then suddenly I have to restart the pc. For example. The whole month of March, it ran fine. No probrlems. It calls me when I expect it. Twice in April now I have to restart the machine. (Then it works fine). Because it runs for a long period of time, and then suddenly it stops, I am pretty sure its not the code (Although I can be wrong). What could cause this? Updates through Microsoft? The fact its going through Altergen? The machine its running on is a 32 bit machine. (We tried the 64 bit and it was really bad).
 
I am at a lost and REALLY could use some help/suggestions.
Thanks
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