Online Support Request

Support Request Form

Please use this form to communicate with the Customer Support Department Way2call is doing its best to reply to technical questions within 24 hours except for weekends and holidays. All questions will be answered in the order they are received, and will be handled on our regular working days which are Monday through Friday 9:00am to 7:00pm US Eastern time. Your patience is highly appreciated Please complete the information requested below and a member of our Support Team will contact you shortly Thank you

 

Basic Information

 
 

Product Information

 
 

Problem Reporting

 

Please enter your question, or give a summary of the problem. The more specific your question or description, the easier it will be for us to solve the problem

Applications Using Way2call Telephony Card / Board Device Hardware

  •   Call Center agent
  •   Personal Telephony center with PIM application
  •   Inbound and outbound calling
  •   Call Recording
  •   Voice Mail
  •   IVR (Interactive Voice Response)
  •   Caller ID display and Caller ID on call waiting
  •   Automated calls
  •   Home Automation
  •   Queue calls
  •   Telemarketing
  •   Central Office subscriber functionality control
  •   Internet VoIP (Voice Over IP) Converged with Analog Telephone Line
  •   TAPI PC Answering System/Machine Automation
  •  Way2call Hi-Phone products family comparison chart
  •  and more...