Can not hear on the headset

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        Hi,

I use the desktop lite with C++ Builder and Teletools for developing the application.
I used the examples from Teletools and also from this site and I can make a call but I cannot hear the other site and the other site cannot hear me.
What can be the problem ?
Here is the log file of the drivers.

Way2call Drivers Information:
Package Version: 2.00.55
OS version: 5.1.2600  Service Pack 3
Device Information:
1. Hi-Phone Desktop Lite 017868
    Firmware Version: 5.03.14
    P/N: HD00LTGR01
    S/N: 1026-07-017868

Software Components: 
File: w2cUSBM.dll
    Description: Way2call Multiple Hi-Phone Devices DLL
    Version: 1.3.6.5
    Build: b002
File: ScTspML.tsp
    Description: Way2Call Multiple Hi-Phone Devices TSP
    Version: 2.00.54
    Build: 0
File: w2cMultiOcx.ocx
    Description: Way2call Multiple Hi-Phone Devices OCX
    Version: 1.0.0.4
    Build: 0
File: TestWiz.exe
    Description: Way2Call Multiple Hi-Phone Devices Test Wizard
    Version: 2.00.34
    Build: 0
File: w2cMdSound.exe
    Description: Way2call Multiple Devices As Sound Cards
    Version: 1.0.0.5
    Build: 0
File: scwiz32.exe
    Description: Way2Call Multiple Hi-Phone Devices PBX Wizard
    Version: 2.00.34
    Build: 0
File: w2cTspSetup.exe
    Description: Way2call TAPI Setup
    Version: 1.0.0.2
    Build: 0
File: \drivers\ScIPTsa.sys 
     Not required - For RS232 devices.
File: w2cRS232Wave.drv 
     Not required - For RS232 devices.
File: w2cUsb.dll
    Description: Hi-Phone User Mode Device Driver
    Version: 2.0.9.1
    Build: b0002
File: ml_setup.exe
    Description: Way2call Multiple Hi-Phone Devices Drivers installer
    Version: 2.0.0.41
    Build: b001
File: w2cMultiInfo.exe
    Description: Way2call drivers infromation
    Version: 1.0.0.4
    Build: 0

Audio IN devices: 
  0. Hi-Phone Desktop Lite Aux
  1. Realtek AC97 Audio
  2. Hi-Phone Desktop Lite
Audio OUT devices: 
  0. Hi-Phone Desktop Lite
  1. Realtek AC97 Audio

Thanks,
Jan

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japi Members Profile Find Members Posts Newbie Joined: Sep 23 2009 Posts: 1	Quote Reply Topic: Can not hear on the headset Posted: Sep 23 2009 at 4:42am
	Hi, I use the desktop lite with C++ Builder and Teletools for developing the application. I used the examples from Teletools and also from this site and I can make a call but I cannot hear the other site and the other site cannot hear me. What can be the problem ? Here is the log file of the drivers. Way2call Drivers Information: Package Version: 2.00.55 OS version: 5.1.2600 Service Pack 3 Device Information: 1. Hi-Phone Desktop Lite 017868 Firmware Version: 5.03.14 P/N: HD00LTGR01 S/N: 1026-07-017868 Software Components: File: w2cUSBM.dll Description: Way2call Multiple Hi-Phone Devices DLL Version: 1.3.6.5 Build: b002 File: ScTspML.tsp Description: Way2Call Multiple Hi-Phone Devices TSP Version: 2.00.54 Build: 0 File: w2cMultiOcx.ocx Description: Way2call Multiple Hi-Phone Devices OCX Version: 1.0.0.4 Build: 0 File: TestWiz.exe Description: Way2Call Multiple Hi-Phone Devices Test Wizard Version: 2.00.34 Build: 0 File: w2cMdSound.exe Description: Way2call Multiple Devices As Sound Cards Version: 1.0.0.5 Build: 0 File: scwiz32.exe Description: Way2Call Multiple Hi-Phone Devices PBX Wizard Version: 2.00.34 Build: 0 File: w2cTspSetup.exe Description: Way2call TAPI Setup Version: 1.0.0.2 Build: 0 File: \drivers\ScIPTsa.sys Not required - For RS232 devices. File: w2cRS232Wave.drv Not required - For RS232 devices. File: w2cUsb.dll Description: Hi-Phone User Mode Device Driver Version: 2.0.9.1 Build: b0002 File: ml_setup.exe Description: Way2call Multiple Hi-Phone Devices Drivers installer Version: 2.0.0.41 Build: b001 File: w2cMultiInfo.exe Description: Way2call drivers infromation Version: 1.0.0.4 Build: 0 Audio IN devices: 0. Hi-Phone Desktop Lite Aux 1. Realtek AC97 Audio 2. Hi-Phone Desktop Lite Audio OUT devices: 0. Hi-Phone Desktop Lite 1. Realtek AC97 Audio Thanks, Jan

doronsh Members Profile Find Members Posts Way2call Joined: Mar 16 2009 Posts: 70	Quote Reply Posted: Oct 13 2009 at 9:26am
	The default input device is handset. You should change the input device to headset It can be done either by coding the TAPI command, or just by using the Way2call TSP setup It can be found at start menu >> programs >>> Way2call multiple Hi-Phone devices >>> way2call TAPI setup Chose a device Configure Check the box – Use headset by default

wlstrong Members Profile Find Members Posts Newbie Joined: Mar 20 2010 Posts: 1	Quote Reply Posted: Mar 21 2010 at 1:20pm
	Which .Net API can be used for this purpose?